Up-Front Podcasts

In this episode, Barrett Hopper, Director of Operations for Americas at MKS Instruments reveals how real-time communication can be the single most powerful way to transform frontline teams. Learn how intentional gemba walks, true round-table conversations and digital tools can build trust, empower employees to speak up and improve team performance and wellbeing.

From lumber yards to manufacturing plants, Will Smylie, VP of Operations & Continuous Improvement at Marmon Holdings (a Berkshire Hathaway company), unpacks the mindset shift needed to truly empower hourly employees — and why the fastest path to trust, engagement, and performance is shortening the timeline for meaningful change that employees can see and feel.